Privacy Policy

1. Introduction

Codeglint Software ("we", "us") respects your privacy. This policy explains what personal information we collect through https://codeglintsoftwares.com and in the course of providing our services, why we collect it, how we use it and what rights you have over it.

We process personal data in accordance with the Information Technology Act, 2000 and its associated rules, and the Digital Personal Data Protection Act, 2023. Where we act as a processor for clients subject to the UK GDPR or EU GDPR, we do so under the terms of the relevant data processing agreement.

2. Information we collect

Information you give us

• Enquiry details: name, company, email address, telephone number, service of interest, budget range and the description you submit through our contact form, by email, telephone or WhatsApp.
• Client account information: billing name, address, GSTIN or tax identifier, and invoicing contacts.
• Recruitment information: CVs, portfolio links and any details you submit when applying for a role.

Information collected automatically

• Technical data: IP address, browser type and version, device type, operating system, referring URL and pages visited, collected through server logs and analytics tools.
• Cookies: as described in our cookie policy.

Client data processed on your behalf

During development and support work we may be given access to systems containing data about your own customers or employees. We process that data only on your instructions, only for the purpose of delivering the agreed services, and never for our own purposes.

3. How we use your information

• to respond to your enquiry and prepare a proposal;
• to deliver, support and invoice for the services you engage us for;
• to communicate about projects, releases, maintenance and security matters;
• to comply with tax, accounting and other legal obligations;
• to improve our website and understand which content is useful;
• to send occasional updates where you have asked to receive them.

Our lawful bases are, as applicable: performance of a contract, your consent, our legitimate interest in running and improving our business, and compliance with legal obligations.

4. Marketing communications

We send marketing email only to people who have asked for it. Every such email carries an unsubscribe link, and you can opt out at any time by emailing codeglintsoftware@gmail.com. Opting out of marketing does not stop essential service communications about a project you have engaged us for.

5. Sharing your information

We do not sell personal data. We share it only with:

• Service providers who help us operate — hosting, email, analytics, payment processing and accounting — each bound to protect the data and use it only as instructed;
• Professional advisers such as accountants and lawyers where necessary;
• Authorities where we are legally required to disclose;
• A successor entity in the event of a business transfer, subject to the same protections.

6. International transfers

Some of our service providers store data outside India, including in the European Union and the United States. Where data is transferred internationally we take reasonable steps to ensure an appropriate level of protection through contractual safeguards with those providers.

7. Data retention

• Enquiries that do not become projects: up to 24 months.
• Client project records and correspondence: for the duration of the engagement plus 7 years, to meet tax and contractual requirements.
• Recruitment applications: up to 12 months, unless you ask us to delete them sooner.
• Analytics data: up to 26 months.

Client data we process on your behalf is deleted or returned at the end of the engagement, on your instruction.

8. Security

We apply reasonable technical and organisational measures appropriate to the risk, including HTTPS across our website, access control on client systems, encrypted storage of credentials, least-privilege access for team members, and regular patching of the systems we manage. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

9. Your rights

Subject to applicable law, you have the right to request access to the personal data we hold about you, to have inaccurate data corrected, to request erasure, to object to or restrict certain processing, to withdraw consent where processing is based on consent, and to receive a copy of data you provided to us in a portable format.

To exercise any of these rights, email codeglintsoftware@gmail.com. We respond within 30 days. If you are not satisfied with our response, you may complain to the relevant data protection authority in your jurisdiction.

10. Children

Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal data from anyone under 18. If you believe we have, contact us and we will delete it.

11. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing them with personal data.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last revised. Material changes will be highlighted on this page.

13. Contact and grievance officer

For any privacy question, request or complaint, contact Shivani Suryakant Pawar, Proprietor and Grievance Officer, at codeglintsoftware@gmail.com or +91 96730 18702, Codeglint Software, SS/3, Room No. 454, 2nd Floor, Sector 8, Koparkhairane, Navi Mumbai, Maharashtra 400709, India. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.